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Jewellery Care Guide

 

 

Crafted to Last a Lifetime

At The Classic Jewellers, every piece we create is designed to celebrate life’s most meaningful moments. Whether it’s your engagement ring, a bespoke pendant, or an heirloom piece, proper care will keep it sparkling for generations to come.

This guide outlines simple ways to preserve your jewellery’s beauty and protect your investment.

Everyday Care — The Golden Rules

1. Remove

 

Jewellery should be the last thing you put on and the first thing you take off. Remove your pieces before sleeping, exercising, swimming, gardening, showering, or cleaning.

2. Clean

A gentle clean goes a long way. Wipe your jewellery with a soft, lint-free cloth after each wear to remove oils and residue. For a deeper clean, see our section below — or visit us in-store for a complimentary clean and inspection.

3. Store

Store each piece separately in a soft pouch or signature TCJ box to avoid scratches and tangles. Keep jewellery away from direct sunlight, moisture, and heat.

 

Caring for Different Materials & Gemstones


Gold & Platinum

  • Clean gently using warm water, mild soap, and a soft toothbrush.

  • Avoid harsh chemicals such as bleach or ammonia.

  • Store pieces separately to prevent surface scratches.

Silver

  • Use a specialised silver polishing cloth to remove tarnish.

  • Keep silver jewellery in an airtight pouch when not in use to slow oxidisation.


Caring for Delicate Gemstones

Some gems need extra love and care.
Below are general hardness ratings on the Mohs scale (1–10), which measures resistance to scratching and impact:

Gemstone

Mohs Hardness

Care Level

Diamond

10

Very durable

Sapphire, Ruby

9

Excellent everyday wear

Topaz

8

Moderate care

Quartz (Amethyst, Citrine), Tanzanite

7

Gentle care

Opal, Emerald, Turquoise

5.5–6.5

Fragile — handle with care

 

For gemstones with a hardness of 8 and below, avoid ultrasonic or steam cleaners unless we’ve confirmed it’s safe for that specific gemstone.

Diamonds & Hard Gemstones

  • Clean with mild soapy water and a soft brush.

  • Ultrasonic cleaners are safe for most diamonds but avoid if the piece contains other delicate gemstones.

  • Schedule an annual inspection to check claws and settings.

Opal — Naturally Delicate

Opal is renowned for its breathtaking play of colour — and its sensitivity.
To protect your opal jewellery:

  • Avoid exposure to impact, heat, or sudden temperature changes (e.g., hot showers, saunas, or direct sunlight).

  • Keep away from prolonged water contact — opals are porous and can absorb moisture.

  • Never use ultrasonic cleaners or harsh solutions.

  • Wipe gently with a soft, dry cloth after wearing.

  • Store in a cool, stable environment — ideally in a padded box.

Please note: Cracks caused by impact, temperature change, or exposure to water/moisture are not considered manufacturing faults under our warranty. 

Pearls, Turquoise & Other Soft Gemstones

  • These organic stones are sensitive to chemicals, perfumes, and cosmetics.

  • Always put jewellery on after applying skincare or fragrance.

  • Wipe with a damp soft cloth only — never submerge in water.

Cleaning & Maintenance

For most pieces:

  1. Mix a few drops of mild soap in warm water.

  2. Soak jewellery briefly (except opals and pearls).

  3. Gently brush with a soft toothbrush.

  4. Rinse and dry with a clean cloth.

We recommend professional cleaning and inspection once a year to ensure settings and stones remain secure. Bring your pieces into our Adelaide boutique for a complimentary check-up — no appointment needed.

Warranty, Repairs & Aftercare

Your jewellery is crafted with care by our master jewellers. We stand by the quality of our workmanship and materials.

Our warranty covers:

  • Manufacturing defects in materials or craftsmanship.

It does not cover:

  • Damage caused by wear and tear, impact, misuse, or exposure to chemicals or heat.

If your piece becomes damaged, please contact us — in most cases, we can offer repair or restoration services at a reduced rate.

Professional Care Services

At The Classic Jewellers, we’re committed to the lifetime care of your jewellery. We proudly offer:

  • Complimentary cleaning and inspection in-store.

  • Ring resizing and stone resetting services.

  • Custom redesign of heirloom pieces.

Book your visit or consultation anytime via theclassicjewellers.com or call (08) 8225 6108.

Need More Guidance?

If you’re ever unsure how to care for your jewellery, we’re always here to help.
Visit us at 94 Gawler Place, Adelaide SA 5000, or email info@theclassicjewellers.com

With the right care, your jewellery will shine beautifully — just as it did the day you received it.

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