OUR REPAIR TIMELINES
Priority pieces are completed the same day.
Standard repairs are ready within 3–4 business days — refined, efficient, and handled with the utmost care.
For more complex repairs, any additional time required will be discussed during your assessment.
step 1
Drop-Off & Assessment
Bring your piece in and we’ll check what it needs: resize, soldering, clasp replacement, rhodium, polishing and give you a clear quote on the spot.
step 2
Repair
Our jewellers get to work: completing the repair, tightening stones, rhodium plating, shortening links, soldering, resizing, replacing clasps, setting and finishing with a clean and polish.
STEP 3
Ready for Pickup
Once it passes our final quality check, we’ll let you know it’s ready.
Fast turnaround, no fuss, your jewellery back where it belongs.
Sustainably Sourced
High Quality Materials
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On all Australian orders
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