Services and repairs
Jewellery repairs and services in Adelaide
Resizing, chain repairs, stone setting, cleaning, valuations and custom design. Our jewellers do the work on site in Adelaide CBD, and you get a clear quote on the spot.
- Priority repairs
- Same day
- Standard repairs
- 3–4 days
- Cleaning on the spot
- Free
- Done by our jewellers
- On site
What we do
Our services
From a quick clean to a full remodel, everything is handled by our own jewellers in Adelaide CBD.
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Jewellery cleaning
Free on the spot, using our sonic cleaner. Pop in any time we're open.
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Repairs and resizing
Resizing, broken chains, rhodium plating, missing stones, shortening or extending chains and bracelets, and polishing. Done on site by our jewellers.
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Pearl and bead threading
Hand knotting and cleaning. We suggest restringing pearls every five years.
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Custom design
Free consultations and quotes, with a CAD drawing before we make anything.
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Remodelling and second hand
Turn old jewellery into something you'll wear, or trade it in for cash.
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We buy gold and diamonds
Old gold and diamonds in any condition. Come in for a quote.
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Valuations and insurance
On the spot valuation and inspection for all jewellery, plus Q Report insurance.
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Lay-by
Pay at your own pace and we hold the piece for you. Handy if it's a surprise.
How repairs work
Three simple steps
Priority pieces can be done the same day. Standard repairs are ready in 3 to 4 business days. For more complex repairs, we'll tell you how long it will take when you drop it in.
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Drop in
Bring your piece in and we'll check what it needs, such as a resize, soldering, a new clasp, rhodium or polishing. You get a clear quote on the spot.
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We repair it
Our jewellers do the work on site: soldering, resizing, setting stones, shortening chains, rhodium plating, then a clean and polish.
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Pick up
When it has passed a final check, we let you know it's ready to collect.
Repairs and trade workshop: Shop 6, James Place, 21–23 Rundle Mall
Custom design
Design something new
Design a ring or piece from scratch, or have us remodel old jewellery. We draw it in CAD first so you can see it before we make it.
- Free consultation and quote
- CAD drawing to approve before we make it
- Remodel old jewellery into a new piece
Questions
Repairs and services FAQ
Can't see your question? Call our workshop on (08) 7006 5250 or drop in.
How long does a jewellery repair take?
Standard repairs are ready in 3 to 4 business days. Priority pieces can be done the same day. For more complex repairs, we'll tell you how long it will take when you drop it in.
Do you resize rings on site?
Yes. Resizing is done on site by our jewellers, along with soldering, stone setting, chain repairs, rhodium plating and polishing.
How much will my repair cost?
It depends on the piece and what it needs. Bring it in and we'll check it, and you get a clear quote on the spot.
Is jewellery cleaning really free?
Yes. Bring your jewellery in and we'll clean it on the spot in our sonic cleaner, free of charge.
How often should pearls be restrung?
We suggest restringing pearls every five years. We restring by hand, with knotting, and clean them at the same time.
Do you buy old gold and diamonds?
Yes, in any condition. Come in for a quote. You can also have old pieces remodelled into something new.
Can I get a valuation for insurance?
Yes. We do on the spot valuations and inspections for all jewellery, plus Q Report insurance. More about jewellery insurance.
Where do I bring my repair?
Our repairs and trade workshop is at Shop 6, James Place, 21–23 Rundle Mall, phone (08) 7006 5250. Our showroom is at 94 Gawler Place, phone (08) 8225 6108.
Visit us
Two locations in Adelaide CBD
Showroom
94 Gawler Place
Adelaide SA 5000
(08) 8225 6108
Repairs workshop
Shop 6, James Place
21–23 Rundle Mall
(08) 7006 5250
- Mon to Fri
- 9:30am to 4:30pm
- Saturday
- 10:30am to 3:30pm
- Sunday and public holidays
- Closed
